Shipping policy
Shipping Policy for WesternBirch.com
At Western Birch, we aim to provide a seamless and reliable shopping experience. Below is our shipping policy, ensuring transparency and convenience for our customers:
Order Processing
- Orders are processed Monday through Friday, excluding holidays.
- Please allow 1-2 business days for order processing after payment confirmation.
Shipping Options
We offer several shipping options to suit your needs, including standard, expedited, and overnight shipping. Shipping rates and delivery times are calculated at checkout based on your location and selected service.
Estimated Delivery Times
- Standard Shipping: 4-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Delivery times may vary depending on the destination and carrier.
Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information to monitor your package's progress.
International Shipping
We currently ship to select international locations. Additional shipping fees, customs duties, and taxes may apply. These costs are the responsibility of the customer.
Shipping Delays
While we strive to meet delivery timelines, unforeseen circumstances (e.g., weather, carrier delays) may affect shipping. We appreciate your understanding in such cases.
Damaged or Missing Packages
If your package arrives damaged or fails to arrive, please contact us within 10 days of the expected delivery date at info@westernbirch.com.
Questions?
For any shipping inquiries, feel free to reach out to our customer service team at info@westernbirch.com.
Thank you for choosing Western Birch! We appreciate your support.